R2400 and paper jam

• willie mac

  Member

  November 29, 2008 at 10:03 pm

  Have printer about 2 years now. Just last week every time I feed paper into printer the paper jam light comes on and the message saying remove jammed paper and restart printer. Have tried loading from back, top and front but same thing happens. Am using Fuji semigloss paper 240gm. Never had this before. Rang epson and unless I use genuine epson paper they are not willing to even consider helping me. Any users found the same probelm and how was it resolved. Cheers.
  ciaran

  Participant

  November 30, 2008 at 8:14 pm

  I never had the problem when I had the printer, but rather than contacting Epson, why not bring it back to someone like Sheldon Photographic, who are Epson dealers as well as Epson service agents and also sponsors of the site.
  willie mac

  Member

  November 30, 2008 at 11:24 pm

  Thanks Ciaran. I have sent an email to Sheldon and am awaiting their reply. Cheers.