Search
Generic filters
Exact matches only

500D date reset

Homepage Forums Gear & Links Photography Equipment Cameras 500D date reset

  • This topic is empty.

500D date reset

  • MarkoF
    Participant

    Canon EOS 500D – The date and time resets when I change battery. Any ideas?

    Mark.

    nfl-fan
    Participant

    There’s usually a second smaller battery inside the camera that is used to maintain date/time info.

    It sounds like yours might be flat… which shouldn’t really be the case given the 500D is a very new model and these batteries should last a good few years… which might suggest that it could be a bigger issue.

    I try replacing the 2nd battery and see how this goes. I’m not sure where it is located on the 500D but it can be found on the 400D as follows –

    “Remove the main battery, open the door and press the orange button. Battery no 2 is inside the front panel of this opening, denoted by afluted square to remove it.”

    IOP
    Participant

    MarkoF wrote:

    Canon EOS 500D – The date and time resets when I change battery. Any ideas?

    Mark.

    I think NFL-Fan is right, sounds like the internal battery has lost it’s charge. That should be covered under the warranty. I’d go back to the dealer and let them sort it out (including providing a free battery),

    Dave

    MarkoF
    Participant

    Thanks for the advice.
    Where is the internal Date/Time battery in the 500D?
    I looked in the battery compartment and I can’t find any mention of of it in the manual.

    I could see it on the 400D but not on the 500D and I don’t want to go poking around.

    MarkoF
    Participant

    Did a bit of research and it looks as if the battery compartment has been redesigned since the advent of the 450D and the secondary battery is now not a user replaceable part.

    The camera is brand new and looks like it will have to go back to Warehouse Express for replacement

    Other than this issue, it’s a superb DSLR – much less noisy at high ISO than the 400D.

    Thanks again to all for the advice.

    Mark

Viewing 5 posts - 1 through 5 (of 5 total)

You must be logged in to reply to this topic.