V700 Woes. Any advice?

• jessthespringer

  Participant

  February 13, 2012 at 9:30 pm

  Hi all,

  settled down to do a little scanning a while ago only to discover I have a have a few issues.

  Firstly, when trying to scan a positive I can’t see anything on the preview, nothing. Just white. If I try scanning a negative the preview is completely black. Documents are scanning without any issues.

  Also the scanner itself is making a low kinda whoo, whoo, whoo noise that I can’t recall ever hearing before. And it’s also running slow. (the scanner is warming up message displaying for longer than normal.)

  Just wondering if any of you have had any experience of this before, or could give me any advice?

  Hope you’re all well by the way!

  Sinead
  stcstc

  Member

  February 14, 2012 at 12:01 am

  couple of things to try

  make sure the transport lock hasnt got knocked slitghly and is engaged a little

  next, unplug and reseat the transperancy hood connector, i had this recently with my 750, it wasnt making a good connection, so after reconnecting worked well
  tex

  Member

  February 14, 2012 at 11:09 am

  Jess, dare I suggest, have you removed the white cover from the top lid of your scanner? My scanner needs light from top & bottom in order to scan slides and negs. Documents need no top light.
  davedunne

  Participant

  February 14, 2012 at 2:29 pm

  Are you scanning without one of the included masks?

  If so you need to be careful to not block the area close to the hinge end. Exposure is measured there.
  Eddie

  Participant

  February 14, 2012 at 7:39 pm

  Sinead, remove the software and re-install again, might help.
  jessthespringer

  Participant

  February 21, 2012 at 10:54 am

  Guys,

  thanks for the advice. I had a feeling it wasn’t software related, the whoo whoo whoo was making me think it was more sinister. Friggin bulb on the bottom bed is out. Just spoke to Epson support. £195 to get it fixed. I swear, I could actually cry. This could not have happened me a worse time!

  Would any of you happen to have any contacts who could help me?

  Cheers,

  Sinead
  stcstc

  Member

  February 21, 2012 at 11:04 am

  you tried sheldon sheldon phtographic?
  jessthespringer

  Participant

  February 21, 2012 at 11:16 am

  No, not yet. I’ll give him a shout. Thanks Steve.
  tex

  Member

  February 23, 2012 at 10:01 am

  Sinead with that kind of price for repair surely the purchase of a new scanner would be a better investment. I saw the V700 for sale in Harvey Normans for €250.

  Cheers
  Vincent
  stcstc

  Member

  February 23, 2012 at 10:24 am

  you sure it was a v700 and not a v500?
  tex

  Member

  February 23, 2012 at 1:40 pm

  Steve I rang them to make sure it was the V700 and it is but the sales assistant told me there was a small scratch on the glass, hence the low price. I’m not sure how difficult it would be replace the glass or even if you would need to.
  stcstc

  Member

  February 23, 2012 at 1:49 pm

  ah ok i see

  i thought u ment a new one