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email reminder to clients after quote
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Hi all,
Im looking for a nice emails to a non-paying clients.
As the clients email me asking for a packages / quote, I send to them, then I havent heard from some of them. I would like to email them to see if they are still interesting. but I dont know how to write it right without pushing or annoy them.Would be great if some of you know, or any weblink i should look up?
How are they non-paying clients when all you did was give them a quote ?…most people looking for photo jobs done nowadays will e-mail several photographers and then just run with who they like best…don’t expect answers back from the vast majority of them….following up on quotes to people will just look too pushy in my opinion and I never send a request again to know are they interested.
Noel.
Hi Johnny, I would agree with Noel. At the minute you could not throw a stone without hitting a photographer and the country has thousands of photographers of all types. Every county is awash with photographers.
Personally, I feel, that I am better off trying to convert the present inquiries into orders than chasing the ones that were pricing last week and are “tyre kicking” in some other studio right now. As regards money owed ……. just demand it …. it’s yours and without it you will go under. In January 2000 I made a rule here that everything must be paid for at time of order except for approved accounts that are strictly 30 days. Wedding packages must be paid for 10 days before the wedding. It is strictly adhered to and if a bride gets sticky about paying up front the days leading up to the wedding I just offer her her deposit back as I foresee trouble brewing and problems afterwards. It’s the best policy and all of my colleagues that are in my circle do the same.Hey guys!
Thank you both for your reply.
Im just checking if its a right things.. so now I know :-DYou are been great! again, thanks for your help!
Sometimes following up can be a good thing, as it allows you work out why you did not get a job, be it price related or what ever else. With this info you can try improve for the next quote. However this should be approached with a health warning, recently myself and a few others I know off were asked to quote for a job (about 20 architectural jobs) the Architectural photogs I know off quoted roughly 10k, some general practitioners quoted 4-6 k but some wally quoted 2 k….. hearing that just made me mad :)
brianmacl wrote:
Sometimes following up can be a good thing, as it allows you work out why you did not get a job, be it price related or what ever else. With this info you can try improve for the next quote. However this should be approached with a health warning, recently myself and a few others I know off were asked to quote for a job (about 20 architectural jobs) the Architectural photogs I know off quoted roughly 10k, some general practitioners quoted 4-6 k but some wally quoted 2 k….. hearing that just made me mad :)
Hi Brian, just out of curiousness, do you know which quote got the job. Unless it was under the public procurement process I expect it did not go to the cheapest.
As I said I sometimes follow up on quotes the guy who requested the quotes was open to chat after the quotes came in. they chose the cheapest, after all anyone can take a picture of a building :) and the person who gave the cheapest quote said listed architecture as one of the specialities he works with.
Hi Johnny,
Although not a professional photographer I do own a business where I have to provide quotations for customers.
I always meet a customer to discuss their requirements in detail before providing a quotation.
Then, depending on what the customer prefers, I either deliver, post or email the quotation.If I deliver it I get a chance to explain my quotation.
I will ask if they have other quotations and what they think of mine.
I will also ask if I should contact them again and, if yes, when.If I post or email the quotation I contact the customer a few days later to make sure they got my quotation.
I can usually get an idea from the conversation as to the status of my quotation.If I get the job great.
If I don’t get the job it can be beneficial to know why.That’s my policy for what it’s worth.
All the best.
John.
Hi,
Thank you so much… seems like a good idea to do what you wrote.
Defo make a note down…thanks again for your help
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