[Denise–]

September 8, 2016 at 10:53 pm

adrianmatthews wrote:

How did you fare out in the end?

As you can see from my previous comment, I got it back after 3 months of it being unusable. Not too excited to test it to be honest…it has gone on for so long that I have given up all hope on Canon. I’ve even forgotten where the buttons are as I have been working for another photographer and using their Nikon gear. My camera has been gone for so long I can’t remember where everything is! :lol:

Will update after testing.

[Denise–]

September 8, 2016 at 10:50 pm

Got camera back from ISS after it was sent to canon uk, will test it over the weekend and see how it goes. I will see if they have fixed it this time. If not, I am moving to Nikon ! I have been without my camera for months now and have missed out on a lot because of this. I tried out a Nikon D750 and it is far superior (I know it is a better camera price wise/ISO wise and everything…wise…!) Super impressed, I just have to rob a bank now. Will update as soon as I try it out over the weekend :)

[Denise–]

August 24, 2016 at 9:46 pm

Just asked in my local pharmacy if they can do bigger files and got MB sizes back so happy days. Sorted :)

[Denise–]

August 24, 2016 at 9:44 pm

Update: Firmware was updated, no improvement.

Sent images to Canon and ISS and they both agreed that there was still a problem. Currently back in ISS so hoping to hear back soon

[Denise–]

August 11, 2016 at 11:11 pm

adrianmatthews wrote:

Did you update the firmware ?

I had something similar, camera wasn’t behaving…. I just put it down to my lack of skill.
I had another issue with the battery sensor showing empty…. updated the Firmware and repaired the battery problem.

I have noticed since that update the quality of my pics improved….. and I am not gentle with my camera.
Give it a lash if you haven’t done so already… nothing to lose at this point.

Clear all custom settings also

A.

Yes I was just looking at the firmware and must update it now! Glad to hear that it worked for you, will definitely give it a go. Canon are asking for RAW files and I’m actually embarrassed sending them to them as the quality is shocking :lol: Hoping that I’m not just going a bit crazy! Thanks for the advice and hopefully it’ll work for me too

[Denise–]

August 11, 2016 at 11:09 pm

dejoshea wrote:

It may be an idea to try to narrow down the issue. Maybe try a test photo of something with some consistent features in it such as a brick wall for example, take the photo parallel to the wall and have the camera level, mainly no tilt forward or back. If the centre of the photo then remains blurry it should rule out any focus issues and differences in depth of field. It may then point towards a sensor issue.

Will try that out again, I’ll update when I figure it out. I borrowed a friends 6d today and the issue isn’t down to skill or lenses (was doubting myself for a while there :lol: ) . Canon support are requesting images to look at, in RAW format to see if they can figure it out too.

[Denise–]

August 11, 2016 at 12:53 am

Sensor was cleaned by ISS so doubt it’s that….they cleaned dust etc so I would think/hope they would’ve noticed any problems with it….I’m totally at a loss as to why the 7d has gotten so bad

[Denise–]

August 10, 2016 at 8:23 pm

New update on Canon 7d received back from ISS. No improvement after ‘fixing’. Still have terrible quality images and super high ISO (even at 100) and also blur over images. Same on every lens. Gutted. :(

[Denise–]

July 25, 2016 at 2:13 pm

Got a quote from Image Supply Systems in Dublin for a recalibration on the 7d.

Also a replacement for the FPC unit so I am hoping this resolves the issue.

Will update on this when I get the camera back at the end of the week/start of next week.

Just for anyone who may read this :)

€154 plus 13.5 VAT

[Denise–]

July 16, 2016 at 3:55 pm

No improvement :( Have to send off for diagnostics after the weekend :?

[Denise–]

July 15, 2016 at 12:31 pm

I shoot manual and autofocus with the same results. I choose my AF points, I am so used to the camera so it is not a case of me not being able to use it properly, I’m well trained up on it at this stage :) …..I looked online and apparently a good thing to do is to ‘reboot’ the camera i.e. take all batteries out including system for approximately 1 hour. When switching back on it will ask for time and date again….I did this and I have to say that it is looking good. I am not getting too excited yet though. Will test out some more shots later and see how it is looking. I went from getting pretty good shots to not being able to get a sharp photo…in any kind of focus (AI SERVO, ONE SHOT etc, single point, zone etc). Hopefully my camera just needed to be shut down to reboot itself. Poor camera is probably wrecked :shock:

[Denise–]

July 14, 2016 at 8:56 pm

And this one was taken on another lens (kit lens 18-55) which is normally pretty sharp….I should have other examples on my 24-105 lens but they’d look similar to this one….See the trees and ground…not much of the image is actually sharp at all. It was done at f4 which is a bit wide but I normally don’t get this kind of distorted blur. If I used f11-13 it would basically be the same. Getting mad blurriness at narrower apertures too. :(

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